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You must know your current password to reset your password using these methods.

Reset Your Password On Site

Using a Los Rios computer:

  1. Press Ctrl + Alt + Del.
  2. Choose Change a Password.
  3. Enter your Old Password.
  4. Enter a New Password, then enter it a second time to confirm password.
  5. Click the submit arrow to change your password.

Reset Your Password Off Site with Personal Device

Using a personal computer, laptop, or device:

  1. Go to the Change Password page.
  2. Log in with your current credentials (employee wID and password).
  3. On the following screen:
    • Enter your Current Password.
    • Enter a New Password, then enter it a second time to confirm password.
  4. Click Change Password.

Reset Your Password Off Site with a Los Rios Issued Device

Using a laptop or device issued by Los Rios:

  • Go to the Change Password page.
  • Log in with your current credentials (employee wID and password).
  • On the following screen:
    • Enter your Current Password.
    • Enter a New Password, then enter it a second time to confirm password.
  • Click Change Password.

If you are using a Los Rios issued laptop or device, then your new password will not be updated on the laptop or device until you bring it on site and connect to the Los Rios network. That means:

  • You will need to use your old password to log in to your Los Rios issued laptop or device.
  • You will use your new password to connect to VPN.
  • You will use your new password to connect to your remote desktop on-site.

Important Note

Immediately after you change your password, you will also need to update your password on your mobile phone, tablet, and/or personal laptop that you currently use for work and that requires your Los Rios password.